3 x 2hr Kitesurfing Lesson Package
3 x 2hr Kitesurfing Lesson Package is backordered and will ship as soon as it is back in stock.
Shipping & Returns
Shipping & Returns
Shipping
Australia Post Express will take 1-3 business days, usually 1 day if the delivery address is within the next day guarantee area
Australia Post Parcel Post takes 3-5 business days to most other areas of Australia.
Courier - we use various courier brands and choose the least costly with the speediest service and typically take 3-5 business days. (remote areas like NW Australia, NT and Northern QLD can take a couple of days longer)
Shipping Terms
By accessing, browsing or purchasing from kitepower.com.au you signify your acceptance of the following (and reasonable) shipping & returns policy:
- In most cases, goods are delivered to residents in Australia by Australia Post. Items valued at over $100 are sent by Registered Post or Courier - which will require a signature on delivery (so someone needs to be at the shipping address to sign during normal business hours).
- We offer free shipping on orders valued over $200 (a signature is required). Items longer than 1m or heavier than 10kg may need to be sent via a Courier, and cannot be sent to a PO Box. We will contact you if this is the case, and you will need to provide a daytime address where someone can sign for the goods upon delivery.
- If you return an item that was shipped for free and because you changed you mind, we will deduct a reasonable shipping fee from the refund for the item you returned.
- Shipping times are estimates and NOT guaranteed unless a premium overnight service is purchased, this will need to be arranged over the phone or via e-mail if you need something by a specific date. Auspost shipping times can be viewed here -https://auspost.com.au/business/shipping/delivery-speeds-and-coverage
*Free Shipping excludes certain large items, like surfboards wing/sup foil boards and large bulky items like travel bags.
Shipping to Remote locations:
If you purchase a bulky item* and are located in a remote location we will most likely contact you via phone or email to settle on a shipping fee.
In general, if the shipping fee comes out to be more than 10% (full price) or 5% (sale price) of the value of the order we will ask you to pay the difference.
Eg.
- For full priced orders, if an order has a value of $500 and the most affordable shipping option available is $60 we will request $10 for shipping.
- For sale priced orders, if an order has a value of $500 and the most affordable shipping option available is $60 we will request $35 for shipping.
*defined as having a packing length longer than 105cm and/or heavier than 2kgs.
Refunds
We will charge a fee (which is simply the non refundable fee charged to Kitepower by the credit card processor) if you use the the payment link on our invoices. The fee is 2.5% of the sale amount and will be deducted from your refund. This condition ONLY applies to payments made through the link on our invoices.
If you purchase directly from our website and pay via the website there will be no refund fee, and the same applies to PayPal payments as neither of these payment gateways charge non refundable fees on payments.
3 x 2hr Kitesurfing Lesson Package
Description
Description
Save over 13% by buying the 3 x 2-Hour Private Lesson Package!
We tailor every lesson to suit the student. Your instructor will assess your level of ability and tailor your lesson so you get the most out of it. Equipment is supplied for all lessons. This includes your kite, board, bar, harness, safety vest and helmet (does not include wetsuit/sunglasses).
All of our lessons are one-on-one unless specified. We teach one-on-one to ensure you get the most out of your lessons. Our instructors are highly qualified. We will never teach with just assistant instructors, so rest assured you'll be in safe hands.
Our Bb Talkin' activated radio helmets are available for all our lessons. This enables direct communication between the Instructor and the student throughout the duration of each lesson.
We highly recommend everybody spend some time flying a trainer kite before taking their first lesson (view our instructional video here). This ensures you get the most out of your private lesson to progress quicker in a more cost-effective manner. You can purchase a trainer kite or hire a trainer kite for $50 per week.
Lesson availability calendar (View only)
- After purchase, you will be emailed instructions on how to create a booking.
- Minimum of 24 hours prior notice is required for all bookings
Bookings are made with the lesson booking calendar.
(Must have purchased lesson credit/s and sign in with Kitepower customer account).
When you purchase a lesson through our online checkout, two things automatically happen in our booking system: a user account linked to your email address is created and the lesson credit/s applied to your account.
Our school closes from May 1st through to October (exact date dependant on when the NE sea breezes commence).
This is because winds drop away in Autumn and turn offshore making conditions unsuitable for lessons.
What To Bring:
Swimwear (a wetsuit is recommended when it's cold), towel, sunscreen, water bottle, and watersport sunglasses (like these).
Location:
All our lessons are held at Monterey Beach. For directions, click here.
Ideal Wind Conditions:
1st Lessons
Are typically held in the 11am - 1pm and 1pm - 3pm timeslots
Wind Direction: NNE / NE / ENE / E / SE *
Wind Speed: 12 - 18 Knots
2nd Lessons
Are typically held in the 11am - 1pm and 1pm - 3pm timeslots
Wind Direction: NNE / NE / ENE / E / SE / SSE *
Wind Speed: 14 - 20 knots
3rd Lessons
Are typically held in the 3pm - 5pm timeslot
Wind Direction: N / NNE / NE / ENE / E / SE / SSE / S
Wind Speed: 14 - 20 knots
* ESE wind direction is not ideal as it blows directly onto the shore which makes getting out harder.
To view the same weather forecast we use to determine if our lessons go ahead, visit Seabreeze.
Day Before & On-The-Day Communication
Communications will be via TXT message and email.
Depending on the forecast, the lesson may be cancelled either the evening before or on the day of the scheduled lesson time. Otherwise assume the lesson will go ahead.
If an Australian mobile number is NOT provided you may not receive TXT messages and must rely on email communications.
Reasons For Cancellation:
The list below outlines the reasons why Kitepower may cancel a lesson:
1. The wind/weather conditions are not suitable, as this will either lead to the kite not being able to fly if the wind is too low or placing the student, instructor, and general public in danger if the winds are too high. Poor weather may also decrease visibility which increases the risk of injury.
2. The beach is too crowded, as this increases the risk of the general public being in the way and getting injured when launching, flying, and landing the kite. This is generally only a problem on weekends when the temperature is over 30°C.
Cancellation & No Show Policy
- No fee applies if you change or cancel your lesson more than 24 hrs before your booked lesson.
- Cancellations must be done via the booking system.
- Cancellation of your lesson within 3 to 24 hrs before your booked lesson, will forfeit 0.5 of a booking credit.
- Cancellation of your lesson less than 3 hrs before your booked lesson, will forfeit 1 booking credit.
- The total amount of the lesson will be forfeited if you do not show up to your confirmed lesson.
Refund Policy:
All unused lesson credits expire 12 months from the purchase date. Lesson credits are non-refundable but can be transferred into store credit if you no longer require lessons.
Please read more about our lessons and package deals here
If you have any questions, email lessons@kitepower.com.au
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
